In my previous blog, I veered off the typical open enrollment checklist path to discuss some unique things I’ve learned over my 14 years in employee benefits. Here are some additional lessons I’ve learned along the way:
- Develop and distribute a wallet-sized carrier contact card. There are many times when I’ve said (and been asked by employees), “what’s the dental insurance or vision insurance or EAP or FSA Administrator’s phone number?” Providing a wallet-sized card to employees with all of your carrier’s contact information is an easy, low-cost way to provide the information they need at their fingertips, which will also reduce calls and emails to your desk.
