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Keneipp is a partner and coach at Q4intelligence, driving agency transformation.
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A financial spreadsheet alone cannot capture the total value and performance of a benefits program, nor can numbers on a ledger guarantee long-term operational success.
The 2026 Excellence in Benefits winner is leading the insurance company's efforts to close the preventative care gap and personalize the employee experience.
Bringing a procurement partner into the benefits planning process can offer greater insight and negotiation power, helping to reduce overall costs.
If benefits aren't actually being used, understood and genuinely valued, then no amount of volume covers that gap.
Employers shouldn't just provide healthcare benefits to their people, but help them navigate the system, too.
