Commentary: If you listen to your clients and I mean really listen to what theyre saying and not saying youll know exactly what they need and what theyre willing to spend money on, says columnist Wendy Keneipp.
Commentary: As you grow and hone your craft, you should feel the privilege and obligation to limit those who get your attention, for your own benefit as well as the clients, says columnist Wendy Keneipp.
Commentary: Your internal work environment may be holding you back from attracting top people and creating exceptional new experiences for clients. The definition of work is changing as quickly as technology emerges and millennials enter the workforce, moving into spheres of influence. None of us, including clients, are limited by a single idea of work and we need to re-imagine it altogether.
Commentary: Chances of the industry ever being the way it was prior to the ACA are nonexistent, which we should all hail as a good thing, says columnist Wendy Keneipp following the Supreme Courts decision to uphold ACA subsidies.