Exchange experts say the Healthcare.gov website issues probably cannot and will not be solved overnight, despite President Barack Obama’s statement Monday that “these problems are getting fixed.”
Don Garlitz is executive director of exchange services for Chicago-based bswift, an administrative technology service provider that is directly responsible for state exchange systems in Utah. While doesn’t have all the information to comment on specific shortfalls of the federal system, which developed serious issues from its launch three weeks ago, he says: