Case Study

How Koch reduced NICU length of stay by 31% and offered life-changing benefits

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Discover how one major employer took a fresh look at their maternal health strategy to tackle a challenge most benefit leaders know all too well: rising costs and unpredictable clinical outcomes.

By moving away from a "one-size-fits-all" plan and embracing a more proactive, data-driven approach, Koch, one of the largest U.S. manufacturing companies, didn't just hope for better results—they saw them. Through smarter risk identification and continuous support, they successfully reduced NICU stays by 31% and significantly lowered their C-section rates, showing that it's possible to support families better while protecting the bottom line.

What you'll gain

By diving into this case study, you'll gain a clear understanding of how personalized clinical navigation fills the gaps between traditional office visits. You'll see how providing 24/7 access to specialized care teams can change the trajectory of a pregnancy, especially for employees who might otherwise struggle to access high-quality care. Take a look at how shifting the focus toward early intervention and health equity can lead to happier, healthier families and a more stable benefits budget.

What you'll take away

  • Real-World Results: The specific strategies Koch used to drive down NICU admissions and surgical interventions
  • Improved Member Experience: The impact of providing employees with a dedicated clinical "safety net" between doctor appointments
  • Strategic Cost Savings: A roadmap for reducing the high-cost volatility often associated with maternity and neonatal care