Affordable Care Act and Medicare call center workers strike for better pay and healthcare from Maximus

Published Updated 9 Min Read

A call center agent wears a headset at their desk.
fizkes from AdobeStock

For many employers, 2023 has been a year of reckoning, as over 450,000 workers across the country have gone on strike for better wages and working conditions — and a few hundred more are joining the fight.

Affordable Care Act and Medicare call center workers, contracted under Maximus, the federal government’s largest call center contractor, are on strike today across six states, marking their sixth strike since March 2022. This strike comes a month before the open enrollment deadline for the Affordable Care Act marketplace, where Americans can purchase federally-backed coverage. Maximus’ workers are calling for affordable healthcare, wages of at least $25 per hour — at least a $6 increase for most workers — protection from unfair layoffs and the ability to organize their union without employer intimidation.

Deanna Cuadra
Senior Reporter

Deanna Cuadra is a senior reporter at Employee Benefit News. Her work covers healthcare, U.S. policy and reform, challenges faced by women and parents in the workplace and innovation in work culture … Read full bio


For reprint and licensing requests for this article, click here.


More From Employee Benefit News

Sign Up Form

Login Modal Form