Hello, Bennie: How Hershey is using AI to engage workers in benefits
The chocolate maker has rolled out a virtual benefits assistant to help its employees understand their plan coverage.
The chocolate maker has rolled out a virtual benefits assistant to help its employees understand their plan coverage.
Interactive websites, mobile optimization and social media can give benefits administrators new ways of engaging with plan participants.
Interactive websites, mobile optimization and social media can give benefits administrators new ways of engaging with plan participants.
Chatbots are coming and “every single organization today would be wise to begin thinking and acting on the Fourth Industrial Revolution,” he says.
With constant communication, news feeds and 24/7 texting, never has the modern employee been so informed, so productive — and also so stressed out.
The tech company’s update provides personalized responses to workers' benefits and HR questions.
HR chatbots are coming and “every single organization today would be wise to begin thinking and acting on the Fourth Industrial Revolution,” he says.
For digital solutions to truly work and have the potential to change employees’ lives, benefits professionals must get behind them.
Employers including investment bank Goldman Sachs are using the tool from Qualtrics.
The investment bank, which provides health savings accounts for 900,000 employees, has digitized its experience to help make the vehicle easier to use.
Flex is using HealthTap, which allows users to get their health question in front of 140,000 doctors instead of searching for random answers online.
For digital solutions to truly work and have the potential to change employees’ lives, HR professionals must get behind them.
With constant communication, news feeds and 24/7 texting, never has the modern employee been so informed, so productive — and also so stressed out.
Boeing, Delta Air Lines and UMass Memorial say virtual care tools, like Livongo and Vida Health, have had a positive effect on their employees.
Though there is concern automation could render the role of the broker obsolete, one thing is certain: Personalized attention and expertise is something not easily replaced.
The company’s Benefit Scout offering aims to help employees better understand their insurance offerings and the amount of coverage to select.
The company’s Benefit Scout offering aims to help employees better understand their insurance offerings and the amount of coverage to select.
The majority of human resources departments use more than five platforms to perform basic tasks at work, new survey data finds.
The majority of human resources departments use more than five platforms to perform basic tasks at work, new survey data finds.
The nomination deadline for Employee Benefit News’ Digital Innovators Awards is March 31. Get your applications in today.