Employee retention continues to rank at the very top of employer concerns. Even before the pandemic and the “Great Resignation,” job tenure was on the decline. As of June 2021, the highest quit rates (which indicate voluntary turnover) are occurring in accommodation and food services (5.7%), leisure and hospitality (5.3%) and retail trade (4.1%). The good news for you as an HR professional, manager or business owner is that strong employee engagement can significantly improve retention. The challenge, however, lies in the fact that only 36% of American workers report that they feel engaged by their job.
How can your business improve employee engagement?