Theres no better feeling in the world than showing up at a door with a check for $5,000, $10,000, $20,000 could be $100,000 and you hand them that check. They look at you and they tell you about how much you just saved their house, or you just gave them enough money for their husband who passed away so that their kids can still go to college, or that there was enough money there so they can keep the heat on for the winter, says Lou Faiola, EBAs 2013 Voluntary Adviser of the Year. There is no greater feeling than that.
Faiola describes the process of hand-delivering claims checks as a real simple answer to why he got into the business, and what motivates him each day to stay in it. At the end of the day, I have the ability to impact thousands of people by making that client sale, because our benefit counselors have the ability to talk to those employees and actually get them to get involved with a product that if they were going to be stricken [with anything] … were going to impact their life. So I wish I had a penny for how many peoples lives I really impacted by making that client sale, he says.
