(Bloomberg) — To repair its troubled health care website, the Obama administration may need to add project workers with fresh talent, take portions of the system off line for days or weeks, and conduct more comprehensive tests to prevent crashes and delays, technology experts say.
“You tend to have a group of insular experts who are close to the project and have pride of ownership, and they really try to make it right,” says John Halamka, chief information officer at Beth Israel Deaconess Medical Center in Boston. “It’s best to say pride doesn’t matter here.”
