Janice Rahm

As health care costs these costs gain increasing focus from benefits managers to the C-suite (not to mention Wall St. to Capitol Hill), ROI questions remain at the forefront. The issue is particularly sharp around wellness plans.

Traditional health plans are designed around the idea of treating sickness and chronic conditions. Your employees get sick, go to the doctor, get treated, the explanation of benefits statements is sent out, and employees try desperately, and many times unsuccessfully, to understand the EOB (how much do they owe and to whom?) and then the cycle starts all over again.