Most firms lack the technology needed for satisfactory customer experiences
The findings of a new survey show that many field agents think the technology tools provided by their organizations are not evolving as quickly as their needs are.
HR Technology
6 steps to enhance your recruiting strategy
PwC uncovered two recruiting behaviors that potential employees find most frustrating.
Digital tools key in encouraging financial wellness and savings, experts say
Prudential offers solutions for employees struggling to reach their goals.
Zywave M&A heats up with data provider buy
The insurance technology company says the acquisition will significantly expand its existing data services division.
Benefits Think Using digital solutions to lower healthcare costs
Employers should adopt digital-first healthcare solutions to integrate virtual and in-person care.
Karoline Hilu, M.D.
Crossover Health
Tech tools underused for workplace engagement: survey
Only 45% of organizations use technology tools to improve employee engagement, according to one latest industry barometer.
Tech, AI-software transforms workplace driven by more personalization, collaboration
Payroll company ADP predicts the 2020 workplace trends that will be influenced by new technologies.
Health plans use digital and AI strategies to tackle mental health issues
More health plans are turning to technology-driven methods to address the growing mental health needs of their members.
AI investment biggest among larger insurers: LexisNexis
Nearly two-thirds of carriers surveyed overall are adopting AI and machine learning technology.
Benefits Think Improving your employee experience during open enrollment
There are several ways to ease the stress of open enrollment for HR professionals and employees.
Michelle Lanter Smith
EPAY Systems
Benefits Think Mobile app helps smokers and vapers kick the habit
Quit Genius automates smoking cessation process, mines data and taps wearable technology to customize treatment with the help of board-certified coaches.
Securian Financial acquires benefits tech provider
The company has purchased a Houston-based software company that provides benefits administration.
Making health and wellness a priority with fitness app Zeamo
Zeamo gives employees access to more than 1,500 gyms and fitness centers in North America.
Rippling adds new corporate credit card feature
The new integration allows employers to give workers access to cards during onboarding.
StaffConnect redesigns employee platform to boost engagement
The new platform is meant to transform how organizations engage with their workforce.
Slack’s new tool automates administrative HR tasks
Workflow Builder allows HR teams to save time and focus on higher value people-focused responsibilities.
Health tech and the future of predictive medicine
Tools like wearables could make a significant difference when tracking and monitoring worker health over time.
AI, tech are transforming traditional HR
Employers need to think more critically about using technology if they want to keep up with the competition.
Benefits Think A benefits wishlist for millennial employees
This generation is bringing bold, new approaches of what a job should be to the workplace.
David Kilby
FinFit
Remote workers: Greater flexibility, greater risk
With simple passwords more vulnerable than ever, a growing number of CUs are deploying multifactor authentication techniques to bolster security.
