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The findings of a new survey show that many field agents think the technology tools provided by their organizations are not evolving as quickly as their needs are.By Bob ViolinoDecember 10
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Digital transformationDecision makers highlight the ability to interact and collaborate across departments as the most valuable capability to help organizations successfully execute internal digital initiatives.By Bob ViolinoNovember 27
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Although nearly all large enterprises are pursuing improvement initiatives, digitizing the business is less about disruption and more about meeting focused objectives, says a new study.By Bob ViolinoOctober 2
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The most common effects cited were loss of employee productivity, downtime and business disruption, and damage to the reputation of the IT team.By Bob ViolinoAugust 14
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Emerging technologies such as cloud, robotic process automation and single-instance enterprise resource planning, are putting SSCs at the forefront of enterprise transformation.By Bob ViolinoJune 19
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The business world is increasingly mobile, and if organizations don’t provide easy access to data analytics capabilities for mobile users, they might be missing out on huge opportunities.By Bob ViolinoApril 24
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To take full advantage of AI’s opportunities, employers must understand and overcome lingering doubts from their employees.By Bob ViolinoFebruary 15
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A majority of employers cite problems dealing with the complex personnel, process and technology changes needed to modernize IT operations and enhance their ability to support business needs.Sponsored by VSP
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Artificial intelligence and machine learning have become essential for organizations to stay competitive. But adoption is lagging even among key decision-makers championing change.Sponsored by VSP
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The rise in mobile computing has also led to an increase in mobile data analytics, as organizations look to gain more business insights at the edge of the enterprise network.By Bob ViolinoNovember 7