Self-insured employers are under increasing pressure from rising healthcare costs, growing chronic condition burden and increased expectations from employees. Yet many of the most important drivers of outcomes and spend happen between clinical encounters. Traditional benefit strategies, built around access and coverage decisions, rarely reach these "in-between" moments where behavior is shaped and risk accumulates.
In this session, our panel will share examples of how companies are closing the blind spot between claims and visits, supporting self-management at scale and rethinking digital investments to influence day-to-day behavior, not just logins.
Attendees will walk away with a practical framework to evaluate their current strategy, understand what "care without proximity" looks like when it actually works and identify concrete steps to better support complex, multi-condition populations while protecting plan performance.
