Web Seminar

How Amtrak keeps costs on track with a modern specialty care strategy

Past event date: February 26, 2026 Available on-demand 60 Minutes
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Like many employers, Amtrak faced runaway costs for surgery and specialty care infusions. The benefits team needed a solution that would get spend under control while creating an excellent experience for all members, including their union population. 

Join us for a conversation with Nathan Counts, Vice President, Total Rewards at Amtrak about the metrics they used to make their decision, the quality outcomes that matters to them, and how they're removing roadblocks to ensure members can access the care they need. 

You'll learn: 

  • The real ROI and clinical outcomes—not just marketing metrics—Amtrak demands from its solution partners 
  • How a Network of Excellence solution for surgery and infusions lowers costs without sacrificing quality or experience for Amtrak 
  • Advice for bringing a new specialty care solution to both union and non-union populations

Speakers
  • Nathan Counts
    Vice President, Total Rewards
    Amtrak
    (Speaker)
  • Dickon Waterfield
    President
    Lantern
    (Speaker)
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