Employers have invested more in healthcare benefits than ever before—expanding access, adding virtual care, and layering in disease-specific solutions. Yet many organizations still struggle with rising costs, fragmented care, and worsening workforce health outcomes.
The challenge is that better benefits don't always translate into better care. In this discussion, veteran benefits strategist Barbara Wachsman and Dr. Tom Lee—founder of Epocrates, One Medical, and Galileo—will explore why leading employers evaluate healthcare quality, not just healthcare access.
Discussion points
- Why the industry's focus on "Speed to Doctor" often leads employees back into fragmented care experiences
- How continuous primary care relationships lead to earlier intervention
- What employers should evaluate beyond access and utilization metrics
- How to identify when benefits are functioning as a "referral hub" that drives unmanaged specialty spend
- Why care quality will become the next frontier in employer health strategy
