Closing the HSA/CIP Gap
Is your HSA benefit delivering everything it should?
Health Savings Accounts (HSAs) are one of the most powerful tools employers offer supporting healthcare spending, long-term savings, and retirement planning. But for many employees, that value never fully materializes.
Why?
Because accounts often stall during the Customer Identification Program (CIP), a required identity verification step that prevents funds from being used if not completed.
Download the Guide
Practical strategies to close the HSA/CIP gap
This white paper reveals how CIP breakdowns impact both employees and employers—and what you can do to fix them.
What You'll Learn
- Why HSA accounts fail to fully open—and how often it happens
- The real impact of stalled accounts on employee finances and care decisions
- Common causes of CIP failure (and how to prevent them)
- How to improve completion rates with better communication and real-time support
- The role of AI in accelerating identity verification and reducing friction