Keneipp is a partner and coach at Q4intelligence, driving agency transformation.
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Your clients don’t care how much you know until they know how much you care.
January 18 -
Even when your audience knows nothing about your product or service, talking for extended periods of time is not a good idea. That’s a lecture, not a conversation.
October 17 -
Forget bad business decisions on commission splits and hiring choices — the most reckless and irresponsible decisions we’ve seen is the public hostility at carriers and all they represent.
September 26 -
Agency owners have tried-and-true excuses for not finding and closing deals. Here’s how to face the hard truth that the need to get back to basics.
August 16 -
If you’re not engaging on Twitter and social media, you're leaving your messaging and ideas in a desk drawer.
July 10 -
To motivate their teams, brokers need a rallying cry that evokes shared goals and a larger vision.
June 22 -
To get your prospects’ attention, you need a highly visible presence that speaks to their needs.
May 17 -
Advisers need to put clients and prospects at the center of their online conversations.
April 24 -
For a business-to-business organization like a benefit advisory firm, a core function of growing the brand is to support sales efforts.
February 15 -
Brokers clinging to ways of doing business in the past, such as insurance spreadsheeting, are headed toward a quick retirement.
January 23