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If employers can’t find solutions to their benefit challenges, they’ll look for new providers and technologies that can help.

Challenges include vetting vendors with programs that can help while navigating regulatory, tax questions, says Willis Towers Watson’s Randall Abbott.

To gain control of the consultative selling process, advisers must think like a physician, says Bottom Line Solutions’ Nelson Griswold.

Benefit managers often struggle to figure out where to start the reasonable-accommodations process and when or how to bring in outside resources to help.

To reduce healthcare prices and improve care, a better approach would be to invest in technology that makes cost and quality data transparent to consumers, says Mark Gaunya.

Making it easy for employees to shop and enroll in supplemental products increases uptake, boosts loyalty and leaves workers better protected, according to ADP’s Gerry Leonard.

Often overlooked, handbooks are an important form of documentation that the IRS or DOL will most likely request during an audit, says attorney Patricia Moran.

The three most common rationales for keeping them separate are all wrong, says benefit services expert Eric Helman

The offering resonates deeply with the millennial talent pool, but it has a dark side as well.

A closer reading of it sends a clear signal to plan sponsors that they should aim to keep participants invested in a qualified defined contribution plan throughout their working lives.