Benefits Think Where are all the 20- and 30-year-old brokers?
In facing an impending talent gap, agencies need to make the industry more enticing by teaching the next generation to adopt a consultative role.
Kim Eckelbarger
Employee benefits adviser
Benefits Think How to stop the customer-service rep turnover madness
Adding paid days off to allow for three-day weekends every other week can pay dividends for critical team members and customers alike.
Benefits Think Competitors or collaborators? How to replace fearing with sharing
Independent advisers may be skeptical of their competition, but also surprised by how pooling brainpower and resources can help them all share in the spoils.
Benefits Think After a devastating hurricane, I learned to navigate crisis in the benefits business
A multipronged effort should include documenting damage, hiring licensed and bonded contractors, and organizing client contact information.
Benefits Think Building a masterclass to burnish sales? It’s easier than parenting
Understanding clients' unaddressed pain points will enable benefit advisers to create a virtual masterclass that helps grow a quality sales funnel.
Benefits Think You’re not the smartest person in the room — and that’s a good thing
Learning from a group of experienced benefit advisers and agency owners took my business to an entirely new level.
Benefits Think A medical procedure should have cost $100 — it was billed for $8K. Why this is a call to action for advisers
My family's recent ER experience serves as a stark reminder of the importance of arming employee populations with knowledge when seeking care.
Benefits Think How to build inflation-proof benefits for employers
The use of tax-advantaged accounts such as HSAs, 105 and 125 plans can help offset price increases across the U.S. economy.
Benefits Think Give employers the tool kit to support employees’ mental health
A four-step process ensures that the needs of the employees are being addressed, while protecting the bottom line.
Benefits Think How to build economic diversity into benefit plan design
Recognizing that some employees cannot afford to enroll in benefits and working with local and community resources can be the first steps toward health equity.
Benefits Think 3 innovative employers providing better benefits in the Sunshine State
Savvy Florida employers are controlling the frequency and severity of claims while delivering better, more consistent care in the face of a doctor shortage.
Benefits Think To become highly effective producers, advisers should put service before the sale
Landing a prospective customer is a lot like dating. Remember that patience in growing relationships is the key to lasting success.
Benefits Think Advisers can help HR teams and the C-suite speak the same language
Help HR make the business case for cost savings opportunities while warning CFOs and CEOs about employee cost shifting.
Benefits Think What role do advisers play in finding solutions to rising healthcare costs?
It’s time our community does a little soul-searching.