Podcasts

From reviewing financial stability and breadth of services to balancing technology and human touches with virtual and in-person care, there are ways to ensure great service.

Marc Rosenberg is a nationally known consultant, author and speaker on CPA firm management, strategy and partner issues. Managing partner of the Chicago-based consulting firm, Rosenberg Associates, he is founder of the authoritative annual survey of midsized CPA firm performance statistics, The Rosenberg Survey. He has consulted with more than 1,000 firms throughout his decades-long consulting career. He is best known as the author of his acclaimed Practice Management series — a compilation of knowledge and experience amassed throughout his consulting career on key topics pertinent to CPA practice management. Rosenberg is a graduate of the University of Illinois.

Sarah Acton is the chief customer officer at BILL. She brings more than 30 years of experience in marketing, sales and brand-building work in both consumer and business markets. Prior to BILL, she led both marketing and sales at Athos, a wearables company in the athletic performance space. She was also responsible for global brand oversight during pivotal periods of growth at LinkedIn and consumer marketing leadership at Yahoo!. She was also the owner of a small retail business, and holds an MBA from Northwestern University – Kellogg School of Management and a B.S. in Marketing from Tulane University.

Barry Ubsdell is the head of sales for Root.

Ryan Stokes is Vice President, Business Development, Claims TPA & Solutions at Xceedance, a global leader in consulting, technology, operations support, and data solutions for the insurance sector. He focuses on growing the TPA/claims solutions with new partners and exploring new markets. Stokes has extensive knowledge and expertise in the property and casualty insurance industry, specifically in claims management, valuation and loss adjustment services.

David Trapp is CEO of ArmorPoint and its parent company Trapp Technology, both of which he founded in 2007 and 2018, respectively. He has almost two decades of experience in cybersecurity and IT services. 

The company joins a growing list of large organizations reversing course on DEI.

Pepsi's financial wellness partnership, the growing popularity of GLP-1 weight loss drugs and more top the list of core issues facing employers in 2025.

Gregg Golson CPCU, ACS, AIC, AIM, AINS, AIS, API, CSM is a speaker, consultant, and strategy coach. He has 25+ years in claims leadership, marketing, and strategic planning in the insurance industry. At J.S. Held, he helped create over 1,700 sessions for 135,000+ attendees while leading verbal thought leadership. Gregg has handled over 12,000 claims, been on 39 tours of catastrophe duty, and handled over 275 large losses in 13 states. He is a frequent speaker at national events on soft skills, resilience, and adaptability. He is currently the Lead Strategist at UP2Now LLC.