Podcasts

Craig Hamm is a partner in BPM's transaction advisory services practice, where he advises buyers and sellers across quality of earnings, financial due diligence, and corporate carve-out engagements.

Full disclosure of administrative fees, rebates and spread pricing practices is essential to ensure PBM incentives align with a client's best interests.

Leadership's encouragement of regular check-ins, benefits use and learning opportunities mean workers feel appreciated and able to grow.

Kevin Busque is head of Gusto Retirement, where he leads the company's efforts to expand access to retirement plans for small businesses and their employees. He founded Guideline, a fee-free 401(k) platform acquired by Gusto in 2025. Before Guideline, he co-founded TaskRabbit, the online marketplace that connects people with local service providers and helped scale it through its acquisition by Ikea in 2017.

Bill Pappas is MetLife's Head of Global Technology and Operations, and is a Corporate Officer and a member of the company's Executive Leadership Team. In this role, he directs a team of more than 38,000 people responsible for technology development, infrastructure, information and cyber security, data strategy and analytics, customer service, operations, crisis management, business continuity and procurement for all lines of business, serving more than 90-million customers across 40+ countries around the world.

Pappas joined MetLife in 2019 from Bank of America, where he was the head of operations for the consumer, small business, wealth management and private banking businesses. In this role, he directed a team comprised of more than 50,000 people delivering integrated service and operations solutions to approximately 63-million consumers and clients. In addition, Pappas led the global business services team that provided integrated technology solutions across Bank of America.

Previously, Pappas was chief information officer for Bank of America's global wholesale banking business, head of global capital markets operations, and head of technology and operations for the Europe, Middle East & Africa, Latin America and Asia Pacific regions. He also served as the global treasury payment operations executive based out of London.

A comprehensive look at the multiple health and financial advantages HSAs can offer, and how to make sure workers don't miss out.

Valerie Song is currently a senior director at Klaros Advisors. She has nearly 17 years of experience as an attorney at the Office of the Comptroller of the Currency, including serving as acting associate chief counsel. She has also advised financial institutions and fintech companies as a senior associate in WilmerHale's Financial Institutions Group.

Justin Tolman is Digital Forensics Evangelist at Exterro. He has over a decade of experience bridging the gap between technical investigation and business strategy and previously served as a computer forensic specialist at the Ohio Bureau of Investigation.

As chief information officer at Wiss, Hrishikesh Pippadipally is responsible for creating and executing technology strategies and roadmaps. This includes leading efforts to build and modernize products and platforms that provide security, flexibility, and scalability, allowing partners to manage operations successfully and deliver services to end users. In addition to the firm's internal CIO responsibilities, he provides his CIO and CTO advisory expertise to clients with IT strategy, digital transformation, cloud acceleration, enterprise architecture, business process optimization, info security, cybersecurity and infrastructure needs. In prior roles, he worked as a senior technology leader with nearly two decades of experience in delivering enterprise-class solutions in the Financial Services industry with a strong understanding of both technology and business.