For open enrollment, a "one size fits all" strategy may not be best. Rather, employers should tailor their communications to specific demographics.

Technology, user-experience design and greater transparency are key components along the road to realizing greater clarity.

Measuring workforce health disparities will help improve the health of employees who live in disadvantaged communities.

As popularity spikes, so does concern over cost to payers.

American companies have alleged in a series of lawsuits that the country's biggest health insurers are squandering their money.

Only after a thorough review of company culture, employer expectations and employee satisfaction can a strategic plan be designed.

Matthew Owenby, Aflac CHRO, explains why employees want a combo of in-person and tech support when it comes to benefits.

Authors of a recent study suggest educating employees about the consequences of premature withdrawals and allocating contributions to "sidecar" accounts.

Organizations can benefit from a hybrid approach that combines the best of both worlds.

Conduct a thorough diagnosis of client challenges for more tailored solutions, prioritizing the employee lifecycle and using high-impact data.