Tech

Freeing up resources that are used inefficiently can actually improve the quality of your relationships with both clients and employees.

The decision by CMS leaves just eight days for insurers to send bills to those signing up on the last day of the enrollment period.

Quandary emerges for brokers who trained on the systems but might not want the business.

Public support for the U.S. health care overhaul fell to its lowest level in a Kaiser Family Foundation survey after the Oct. 1 debut of government-run insurance marketplaces greeted consumers with breakdowns on websites, higher prices and potentially broken promises.

More than a third of the ‘back end’ infrastructure still remains to be built in the federally-run marketplace, top IT official at CMS says Tuesday on Capitol Hill.

Consultants hired by the Obama administration told top officials at the White House and U.S. health department as early as March that construction of the government’s insurance website was at risk of failure, according to a document released by congressional Republicans.

The technology issues plaguing the federal exchanges have hampered enrollment in state-run exchanges — which are largely free of glitches — causing some states to modify their marketing techniques.

An agent explains the difficult steps that would need to be taken to renew canceled plans, while a health insurance trade group says the president’s announcement Thursday could “destabilize the market.”

Brokers operating in the federally run exchange states remain frustrated with broker functions on the website, as the government announces lop-sided enrollment numbers for the state versus federal exchanges.

As the president directs aides to look for solutions to the health plan cancellations, the White House’s chief technology officer will appear before Congress this week after being subpoenaed to do so.