How technology can make or break client relationships

Published Updated 1 Min Read

Advisers who are behind in embracing technology are at risk of losing valuable clients.

Technology is the most vital issue for benefits brokers today, says Andrew McNeil of Arrow Benefits Group, a benefits consulting and brokerage network.

“The benefits advisory arena is graying and getting older and a lot of people that we see are not embracing technology when clients want it,” McNeil says.

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