Tech

Subject line and follow-up are the most important elements of an electronic composition, explains Jeremiah Desmarais of Agency Growth Academy.

The software used by U.S. firms may be top-notch, but their global subsidiaries often deal with paper forms and spreadsheets.

Health and financial benefits are only the tip of today’s employee retention iceberg, says ADP’s Aldor Delp.

Agencies that have a mobile app are more likely to acquire new clients, according to a Google study.

The scope of an employer’s remote medical services could cause the new benefit to be a group health plan, says attorney Felicia Finston.

Helping employees make the right choice from among dozens of options is one of the most important services advisers can offer says Connecture’s Joe Donlan.

Technological advances substituting for human interaction has been a common concern among advisers in the benefit space, but Steve Anderson says those fears are unfounded.

Many marketplaces were created with assumptions that didn’t always take client needs and desires into account, says ADP’s Will Giaconia.

Group thinking, determination of efficiency help agency owners decide what to replace and how to best spend money.

Though tech can be helpful to enrollment and day-to-day administration, experts and consultants in the field are still needed.