Tech

After Tuesday’s news that CMS wants to recruit more brokers to enroll consumers on Healthcare.gov, the group made the first public announcement Wednesday about a broker-focused website improvement.

While the top exchange leader confirmed Tuesday that 70,000 agents have completed federal training, documents obtained by Republicans suggest CMS might begin outreach to get more professionals involved.

The race to construct an online insurance exchange by Oct. 1 spurred the Obama administration to use an expedited bidding system that limited its choice of a builder to just four companies, including CGI Group.

President Obama touted this state as exemplary Wednesday in his health care speech, but one broker says there was a loophole for those who were able to enroll.

The White House calls the nationwide uptick in health plan cancellations a result of “substandard policies” being eliminated, but advisers express concern over resulting rate hikes.

A day after her deputy apologized for the failures with the Affordable Care Act insurance exchange, U.S. Health Secretary Kathleen Sebelius followed suit and told Congress that she shoulders the blame for the botched rollout.

CMS is communicating minimally with the thousands of insurance brokers who went through training for the 36 federally-run exchanges, while prominent ACA spokespeople — including the president — repeatedly fail to mention brokers as a viable exchange information source.

While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.

Eager to meet client needs - and keep their business - brokers hunt for info on exchanges.

A Towers Watson survey suggests HR use of mobile apps is rising slowly but steadily.