The pandemic has proved that while hourly workers — whether grocery clerks, waiters, janitors or retail salespeople — are the backbone of the U.S. economy, employers often do not treat them accordingly.
With nearly 40 million people quitting their jobs last year, many from low-wage jobs in the food and service industries, it’s clear workers have had enough. As a result, many businesses are understaffed, leading to even more pressure on current workers — followed by more quits.
