In a move that could herald a sea change in health benefits, Sears Holdings Corp. and Darden Restaurants, Inc. this year will begin allowing employees to purchase health insurance through a private insurance exchange.
Around 90,000 Sears employees and some 45,000 Darden employees will be eligible to purchase insurance through the exchange operated by Aon Hewitt. Starting Jan. 1, employees at the two companies will be given lump sums of money to use in choosing their medical plan and provider from the exchange. According to the Wall Street Journal, neither Sears nor Darden disclosed the amount employees would receive, although Darden said it would increase the amount as health care costs rise.
Aon Hewitt describes its corporate exchange as a full-service model that includes a suite of consumer-based decision support tools "that turns selecting health benefits into a retail shopping experience." The firm has been using its exchange to administer health insurance benefits for its own employees and families.
Aon Hewitt explains that employees in its exchange will have access to a wide range of benefits experts and advisers, including its "advocacy support" team, to answer questions and provide guidance during enrollment and throughout the year.
"There are examples in every industry, including iTunes, Amazon.com and Orbitz, where the introduction of competition on a retail, consumer level has driven down prices and made the industry more efficient," said Ken Sperling, Aon Hewitt's national health exchange strategy leader. "The Aon Hewitt Corporate Exchange is a viable alternative for companies searching for solutions that can reduce cost, transfer risk to insurers, empower employees to make smarter health care choices and create a more sustainable health care benefit program."
Aon Hewitt's 2012 Corporate Health Exchange survey of more than 562 employers shows more than 40% of employers expect to participate in a health care exchange in the next three-to-five years. Another study conducted by J.D. Power and Associates in March 2012 revealed that approximately 41% of employer-insured health plan members would use a private health insurance exchange approach if it were available.
While most employers are still taking a wait-and-see attitude, more announcements of private exchange deals are expected soon. The Journal reports that WellPoint Inc. intends to introduce an exchange product next year called Anthem Health Marketplace.
Ed Kaplan, the national health practice leader for Segal, anticipates that other employers in the retail and service sectors will follow Sears' and Darden's lead. "Retail and food industry employees' health care costs can be 25% to 30% of wages, which is why not many people in those industries have coverage," he says. "They often can't afford the insurance the employer may offer."
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