With healthcare costs continuing to soar, it’s become one of the top three major operating concerns for businesses big and small, HR departments and self-insured employers.
In a recent survey of chief financial officers (CFOs) from 161 organizations by consulting firm Mercer, the average health benefit cost per employee is expected to top $18,500 in 2026. As employers and health plans look for ways to control costs without reducing access or quality, care management has become more important, but also harder to scale.
