Podcasts

Jen Farrell is director of agent and customer research at Liberty Mutual and Safeco Insurance, supporting independent agent distribution and product development. In her role, she conducts primary research and interprets industry trends to ensure Liberty Mutual and Safeco take a data-driven approach to the agent and customer experience. Jen brings nearly 15 years of experience in research and digital analytics, previously working with some of the world’s largest brands to uncover marketing insights and answer critical business questions. When she’s not studying consumers, independent agents, or the insurance industry, she can be found hiking through the woods in New England.

Demetrios Frangiskatos, CPA, is the leader of analytics and emerging methods at Top 10 Firm BDO USA. He has more than 22 years of experience providing accounting, auditing, and business advisory services. Currently, he oversees BDO’s assurance business line’s BDO Advantage team, where he focuses on the strategic research and development, deployment, integration and enablement of technology platforms and solutions within the assurance practice.

Owakhela Kankhwende is a subscription acquisition data analyst at Insider.

More than one in six LGBTQ adults reported avoiding healthcare due to anticipated discrimination, and 16% reported discrimination in healthcare encounters.

Are you or someone you work with going above and beyond in the HR and advising space this year? We’re getting ready to spotlight some amazing individuals for our annual Excellence in Benefits Awards.

WalletHub ranked the economies of all 50 states and the District of Columbia on racial equality based on factors like its unemployment rate and poverty rate.

To avoid burnout from shouldering growing responsibilities since the pandemic started, benefit advisers owe it to themselves — and their clients — to take a true vacation.

The labor group that helped orchestrate the first successful unionization campaign at an Apple store said it’s eager to begin negotiating with the company.

Black job seekers are finding new opportunities and career resources through a partnership with CareerBuilder and the Black Information Network, a Black-led news network.

Nine out 10 employees are frustrated with their employers’ tech tools, and it may start costing companies their talent.