Advisers Latest

Consumers couldn’t access parts of the U.S. government’s online insurance exchange Monday, after a weekend of technical upgrades failed to eliminate delays in the hobbled system at the heart of the health care overhaul.

Lessons from Massachusetts’ initial rollout of its exchange seven years ago may portend what’s to come for national enrollment. While few are enrolled, 8.6 million people went to the main government website portal last week.

Will Heavin averaged 5-6 inquires a day last week, all from developing signage and opening his office doors for the public to walk in and find out about the exchanges.

Eager to meet client needs — and keep their business — brokers hunt for information on individual exchanges, but are cautioned not to ignore the SHOP market.

On Facebook, brokers were quick to share their experiences of looking at and attempting to work with the exchanges.

Questions arise about phone enrollment on the East Coast, while the West Coast deals with a backlog that’s left brokers without necessary certification.

Technical difficulties leave advisers in the dark as they scramble to answer client questions on the launch of the ACA’s health insurance exchanges

The lights are out at the federal government, but what implications does the shutdown have for employers who have daily business to pursue with the federal government and agencies?

Broker specializing in the market predicts widespread adverse impact.

High visitor traffic and technical problems plague exchange launch day in many states, giving new ammunition to Republicans critical of the law, but showing “how important” the law is, president counters.