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Online expectations of insurers’ Web presences are higher than ever, according to a new report from Forrester Research, for a confluence of reasons; the economic instability has increased demand in certain sectors, insurance advertising is a billion-dollar venture, with most of it directing consumers to Web presences, etc. As a result, whether quote-seekers or self-serving policyholders, consumers expect sites to be available, easy to use and fast. And if a site doesn’t live up to these expectations, a competitor is only a click away.

Advisers take note: It’s not a company’s size but rather the demographic makeup of its workforce that influences whether or not it sponsors a retirement plan.

I love how quickly technology propels us all forward. Ten years ago, talk of the cloud was confined to weather reports, or when you played that game where you point at clouds and name what objects they look like. Now, cloud technology is helping us with everything from increased data security to managing and delivering benefits. …

More than two-thirds of wellness plan participants find the health care system easier to navigate with the help of an adviser, according to an OptumHealth case study.

Employee Benefit Adviser is ramping up its social media presence, bringing you the latest news in the benefits industry and fostering intense discussions on everything from new PPACA information to voluntary policies. Come join the conversation on our sites!

Your employees are well-skilled in the areas that help them do well on the job. But, unless they work in HR or the benefits department, they aren’t benefits experts. Benefits are there to support the needs of employees and their families. So, why don’t employees understand and value them more? Because they don’t understand them! …

The Internal Revenue Service has released a detailed list of pension plan and other retirement-related contribution limitations for the Tax Year 2012 that were triggered by an increase in the cost-of-living index.

Financial advisers are constantly on the lookout for new and more engaging and effective ways to market their services to prospective clients.

For benefits shops to not only survive but thrive, Mark Lacher explains why we need to make innovation a core business strategy and not a ‘cool buzz word’. In today’s BeAdvised he suggests three inter-related areas that should be used as a good starting point.

While many employees obtain benefits information from their employers, another source of information, at least for Gen Y (ages 18 to 34), is family members and friends, according to survey results from Colonial Life.