4 signs your employees are thinking about quitting

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Your employee may be showing signs of quitting — it’s critical to know how to spot them.

Productivity declined an average of 33.5% within the span of 12 weeks for employees who plan to quit their jobs, according to new data from software application Prodoscore. The engagement tracker is integrated into company software applications — such as Google Suite and Microsoft Teams — and provides visibility into daily productivity by analyzing other internal applications such as Slack and Zoom. Then, Prodoscore delivers a score based on the findings.

“The purpose of this score is to give managers visibility into their team and how they're spending their day,” says Nadine Malek Sarraf, chief marketing officer at Prodoscore. “On the employee side, it's an opportunity for them as well to have visibility into what they're doing with their day.”

Read more: A quarter of employees are planning to quit post-COVID

Along with tracking employee’s engagement, Prodoscore is also able to pull a number of behavioral commonalities between employees who chose to leave their company and provide broader insight on worker attrition.

Employees tend to become more disengaged as they draw closer to their final week of employment, according to Adrian Reece, PRC Principal Statistical Consultant and a doctoral student who helped research the data.

“This attrition research is a game changer,” he says. “It positions the conversation in a very different way. Having insight into when people are potentially thinking of leaving an organization — the implications are huge financially from a management and leadership standpoint.”

Read more: An overflowing inbox is driving employees to quit

Although Prodoscore’s findings can’t be linked to the pandemic, current events are leaving employees burned out and pushing them out the door — over half of employees are planning on getting a new job this year, up from 35% last year, according to a report by Achievers Workforce Institute.

A change in three key indicators suggested that somebody would either be likely to stay or likely to leave: The worker’s prodoscore, calendar time and email volume.

“These don’t necessarily mean that [the employee] is leaving the organization,” Sarraf says. “But it's a signal to potentially step in. With this kind of visibility, it creates that transparency that you otherwise wouldn't have.”

Although companies may not be able to backpedal once they’ve spotted the red flags, Sarraf hopes it will embolden them to open the channels of communication between employer and employee.

Here are a few warning signs your employee may be close to putting in their two weeks:

More volatility in their start and end times

Employees who are poised to leave demonstrate, on average, more volatility in their start and end times during the three weeks prior to leaving, when compared to employees who stay, the study found.

Individuals who left saw a 16-minute decrease in the time they started work and a 24-minute reduction in the time they ended their day, according to Prodoscore. Twenty-one days before an employee quits, people staying with the organization put in an average of 1 hour and 31 minutes more than the employee(s) leaving.

Significant decrease in email volume and calendar time

When looking across a 12 week period, employees who leave registered a decline in their calendar time and email activity — down an average of 33% and 51% respectively, according to Prodoscore.

The change in behavior begins to occur 35-to-49 days prior to an employee leaving the organization, with the most dramatic changes taking place approximately two-to-three weeks prior.

Interaction with coworkers decreases

For employees likely to quit, there was a 52.5% decrease in voice and video activity and a 52.5% decrease in messaging and chat activity, the study found.

Drastic change in employee’s Prodoscore

Employees who leave registered a decline in their Prodoscore — down an average of 33.5%, the study found.

Prodoscore’s proprietary scoring system generates a simple score that presents quantitative, qualitative, and behavioral analytics, according to Sarraf.

“We designate scores as either below average, average, or above average — we don't use the terms ‘good’ or ‘bad.’” she says. “Users are encouraged to focus on trends over time rather than one day's score.”
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