Residing at the intersection of technology and healthcare, this simple approach is a testament to the possibilities that await when we dare to rethink traditional systems.

Employee benefit brokers are well-positioned to provide ongoing value to their employer clients well beyond the annual open-enrollment period.

It took nearly a decade to realize I was modeling my management style after the dreaded boss in "The Devil Wears Prada."

Adapting to evolutionary change will ensure that advisers are always providing the best guidance and support to their clients.

Medical will be the main event, but don't short-change policies that complement the headliner.

Stale offerings that no one actually uses won’t move the needle on talent management, but earmarking an allowance for expanded options will spark interest and manage costs.

Self-service technology is becoming a powerful alternative to traditional service providers in the benefits space.

Don’t make your interns make coffee. Empower them, and teach them why the insurance industry is one they should consider for a future career.

Don’t let your sales pitch get shut down by clients who aren’t interested in listening. Learn how to adjust your approach to capture their attention.

Your firm could be leaving profit on the table — as much as 35% — simply from mishandling your business relationships.