With open enrollment top of mind, the emphasis tends to be on what we should do for our employer clients, but sometimes what not to do is just as important — maybe even more so.
Let me explain further: One of the biggest misconceptions that I have to address early on is an in-person vs. virtual meeting. If you’re like any other client that I’ve ever onboarded, you’re very much used to scheduling a group meeting where you arm wrestle your employees to come into a big conference room or break room. You might do three, four or five of them. You might do them at every location if it’s a bigger group, and if you’re like most of my clients, it’s a pain to schedule and annoying to employees.
