As benefits professionals continue to engage with more multicultural, multigenerational and more mobile workforces, their challenges will continue to grow.

“It’s a challenging, but exciting time to be in HR,” said consultant Marcus Buckingham Monday at the Society for Human Resource Management’s annual conference in Las Vegas. “If you want to build a great organization, you can’t build it from the center,” he said, predicting an oncoming shift in how benefits professionals and other HR leaders need to better strategize organizational development and leadership.    

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