In Chicago's South Side, a young man is just beginning his career in a steel manufacturing firm and an older man is approaching the end of his career after 49 years on the job. These two men work closely together, despite their significant age difference. Christian Reyes is a Millennial. He was born in 1991. Millennials have been shaped by dramatic technological advances. The Internet has always been a part of Christian's life. He's on Facebook and Twitter. He appreciates the efficiency of text messaging, especially for setting up events. He's confident, adaptable, independent and entrepreneurial. In the few short weeks that he's been on the job as an intern, he knows what he likes (creative problem solving) and what he dislikes (monotonous tasks such as filing.) He believes that adaptation and assimilation, along with patience, are important skills for success. He admires leaders who have the ability to communicate direction effectively. He wants feedback from his mangers and to know that the work he does is valued.
Richard Swanson supervises Christian's work. Swanson is a member of the Silent generation. His generation was greatly influenced by the Great Depression and World War II. Technology advances in the last 10 years have changed how Richard works and lives. He's comfortable using a computer but he's not a fan of social networking. His cell phone accompanies him wherever he goes, but he doesn't use it for texting. He's loyal - 49 years on the job attests to that. He's disciplined, as evidenced by the files neatly lined up on his credenza and the strategically placed phone and computer on an otherwise barren desk. His guest chairs are carefully arranged to promote teamwork and collaboration. He's quiet but approachable. He attributes his success in the workplace to reliability, respect and fair treatment of others.
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