There are few absolute truths in business. One of them is that benefits satisfaction is contingent upon how well the coverage is communicated to employees and their dependents. For an eagle-eyed view of innovation in this arena, EBN's 2013 i-COMM Award winners offer their peers a roadmap for how to conduct an outstanding campaign and reap the rewards. A common theme involves high-tech platforms that are delivered in conjunction with an important human touch.


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