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By reaching out to its Latino population to educate workers and provide resources tailored to their specific benefits needs, Pitney Bowes significantly reduced health care disparities in its workplace.
The communication technology company works with its health plan vendor UnitedHealthcare to tailor its benefit and wellness communications to the language requirements and cultural realities of its changing workforce.
Koster is a Los Angeles-based freelance writer and former Employee Benefit News online managing editor.
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