Spending dollars without sense: How employees make health care decisions, and how to change it

Published Updated 3 Min Read

Flummoxed by how your employees make their health care decisions? You’re not alone. Whether it’s lifestyle choices, or care and treatment choices, their decisions have an impact on your company’s health care costs.

Once your company has selected an insurer and health plans for your employee group, the games begin. Employees are deciding where to go for treatment or surgery, racking up thousands of dollars in claims. Are they making their choices based on the costs to the company’s insurance plan? Not likely. There are a lot of theories on how their decisions are being made, but cost is not one of them.


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