Technology drives out traditional processes, hurts morale

Published Updated 3 Min Read

Success in today’s world of streamlined corporate processes is, more often than not, reliant on an employer’s ability to adapt to demands. Technology has begun to force out the traditional administrative and support staff role in favor of a workforce that is more nimble. However, the elimination of traditional roles is being met with some controversy.

Adapting to a world of new technology has been the greatest factor in administrative professionals’ jobs over the past year. “Anything that was traditionally or is traditionally administrative, that’s the low-hanging fruit for technology,” says Steve Coco, a principal in Buck Consultants’ talent and HR solutions practice.


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