Telehealth benefits have seen an increase in interest over the years but the COVID-19 pandemic has accelerated that growth.
Telemedicine — and more broadly telehealth — has changed the healthcare delivery system and this change will not be reversed just because in-person medical care will be more accessible post-pandemic. Telehealth can provide high-quality, high-value care, but the last year has also demonstrated that not all services are up to par, nor is telehealth the best platform to provide or receive care in all instances.
