Benefits Think How exchanges are influencing the consumerization of health care

Published Updated 7 Min Read

Having spent the last 15 years in the insurance industry, including many leadership positions with carriers, and now stepping into the CEO role of the nation’s largest organization of independent benefits advisors, I’ve seen first-hand how the industry has faced unprecedented change — change among insurers, providers, the government, employers, and employees alike. We are seeing a much greater focus on value-based and bundled care arrangements, accountable care, and the consumerization of health insurance. 

Exchanges, in particular, are driving the consumerization of health care. Exchanges are creating a significant distribution shift in the benefits marketplace — specifically, increased choice, changing funding mechanisms, defined benefit or defined contribution, and opportunities for new product offerings.


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