Stand out of a crowd - individuality

1. Overview:

With all the competition in the benefits business, it can be hard to stand out in the crowd, but veteran sales manager and business coach Jack Daly reminds employers, there are two things the competition doesn’t have: your people and your culture. Companies often outpace their competition because of their culture, he says. He offers these four tips for growing a business culture that inspires loyalty, engagement and the high performance those qualities produce. [Image: Fotolia]
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2. Start new hires on a Friday — and with a big welcome

Many managers think new employees should start on Monday — the day when their new co-workers are facing a long to-do list for the week. Consider starting them on Friday, when the office is a bit looser, Daly suggests. Also, how about throwing the new hire a welcoming party? Many offices hold going away parties for departing employees, but it makes more sense to put this enthusiasm toward the person with whom you’re making a commitment, rather than the person who’s no longer working for you, he suggests. [Image: Fotolia]
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3. Recognize accomplishments by putting it in writing — handwriting.

Typing emails and instant messaging is clearly much more convenient, which is why an employee who deserves special attention will recognize the extra effort behind a hand-written note. “A letter has that personal touch; the receiver knows that the manager or CEO has taken some time and effort to create a special communication just for him or her,” says Daly. [Image: Fotolia]
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4. Provide lunch — for free.

“One of my clients started with just 10 employees, and each day one would bring in lunch for everyone,” says Daly. “As the company grew to several hundred employees, the CEO found that free lunches were so beneficial, the company now hires a caterer to maintain the boost in culture it provides.” While many may cringe at the expense, employee appreciation outweighs the cost, Daly’s client says, and it keeps people engaged within the office, rather than having employees leave for lunch. [Image: Fotolia]
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5. Flatten the privilege structure.

It’s not a good idea to create anything resembling a class system, including special parking for upper management, says Daly. “I was the No.1 salesman at one company, but I always preferred to park with the others,” Daly says. “I’d come in at 5 a.m. and noticed that those with reserved parking arrived significantly later than those who parked in unreserved spots.” Parking should be on a first-come, first-serve basis. Upper management shouldn’t feel too entitled or privileged above other employees. [Image: Fotolia]
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