Insurance

Benefits Professional of the Year Marty Webb hits a benefits home run with an overhaul of AT&T’s health and wellness programs and the launch of a health care cost transparency campaign.

As the health care landscape continues to evolve, the expanding menu of options has made navigating benefits a tricky endeavor for employees and employers alike. But one new partnership aims to help curb the confusion.

Generation Y employees want more customization and education about their benefits — and employers need to provide a broad range of offerings while taking a holistic view to contain rising health care costs.

Covered California recently announced $10 million in new grants for the upcoming exchange open-enrollment season awarded to 68 “navigator” groups, including about 12,000 certified insurance agents who played a pivotal part in enrolling 43% of state residents for 2015.

Pilot program for Maryland Health Connection will have call centers directly transfer consumers to a broker to finish enrollment.

Brokers say they increasingly view the ACA as an avenue toward new revenue opportunities and roles around education and communication.

Those calling for repeal of the Affordable Care Act are split on what to do should the law be repealed.

Satisfaction with supermarket and chain drug store pharmacies has increased slightly, while satisfaction with mail-order pharmacies has decreased.

Digital tools are changing the way companies measure the effectiveness of benefit communications.

Public health insurance exchange decision support tools improved somewhat in year two open enrollment compared to year one, but still have a way to go, research shows.