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Financial services programs are topping the list of non-insurance offerings from employers, who recognize the impact such stress can have on productivity.

Commentary: After a terrific phone conversation, a prospect hangs up before booking an appointment. Consider sending a handwritten note to thank them for hanging up on you, and you just may close the sale, says adviser Eric Silverman.

Drafting a strategic plan is the first step to combat soaring health care expenses impacting employees and employers, many of whom are turning to wellness programs and private exchanges to control costs.

Multinational organizations want to centrally administer their benefits, however, companies are struggling with employee engagement and communication, new research finds.

The majority of growth in private exchanges into 2017 will be in the 100-999 employee segment, as companies seek to make defensive plays ahead of the Cadillac tax.

When addressing group disability coverage, brokers should speak of real-life situations to convey the importance of such plans.

Commentary: Employers need to tread carefully when developing policies regarding their employees’ use of social media. In particular, employers who have employees in multiple states should familiarize themselves with the rules governing the areas in which they operate.

The recent partnership is part of consolidation in the retirement space that will continue for the next three to five years, says Transamerica’s Kent Callahan, who shares his insight on the Mercer deal, as well as his firm’s relationship with brokers.

California becomes the first state in the country to mandate 45-day notice for any material changes to agent agreements. The law comes in response to two insurers cutting commission with little notice mid-enrollment season.

More choice through private exchanges means more complexity for employers, employees and brokers. What can be done to improve the process for all involved?