Over the course of 15 years of working on all sides of the benefits table – from HR specialist to administrator to carrier account manager – Sher Sparano observed the health care process enough to see the lack of resources that HR departments had in handling their employees’ benefits.
“I was really able to see that there was a real need for the human resources staff of companies because they were all on overload – and they really didn’t know benefits, they were not trained in benefits,” says Sparano. “So I had a lot to offer them.”