Benefits Think

Mandating office days won't fix remote work

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Many leaders are feeling the pressure. When their attempt to implement remote work flounders, they default to a familiar answer and mandate more days in the office. 

The truth, however, is that a hybrid schedule with more office days won't fix what's broken. If anything, they highlight a deeper issue. When remote work falters, it's a leadership crisis, not a remote work problem. 

You've heard executives argue for a return to the office. They use words like "culture," "teamwork" and "accountability," and might point to chance hallway conversations or in-person brainstorms as irreplaceable ingredients in the secret sauce of productivity. Yet, we know that being physically present doesn't automatically translate to connection or high performance. 

Culture isn't built through proximity. It's built by intention. 

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The real driver behind many return-to-office mandates is control. For years, physical presence has acted as a lazy shorthand for productivity; the sight of employees at their desks has become a proxy for hard work. But did it ever guarantee results? Not really. Water cooler talk, endless meetings and visible busyness have long been confused for meaningful output.

The shift to remote work forced leaders to face their discomfort. No longer able to "see" their teams, they had to ask harder questions: Are my team members delivering? Are my expectations clear? Am I truly leading, or simply supervising? 

For some, this was a chance to evolve. For others, it was a catalyst for trying to regain control — by bringing everyone back, regardless of what's actually best for productivity or morale.

The best-performing remote and hybrid teams don't rely on surveillance software or daily check-ins. They give 100% because they are accountable and self-regulating. When people know exactly what's expected of them and have the autonomy to do their best work, they fully engage.

Micromanagement is not the answer. It breeds resentment and that resentment breeds disengagement. Teams that set their own rhythms and track their own goals will consistently outperform those shackled by oversight. Accountability grows when people feel trusted, not watched.

I see it in action with our remote commercial construction teams. Site supervisors travel for days at a time and the teams' assistant project managers work remotely. They aren't required to justify every expense or minute and this streamlines paperwork and frees them to focus on execution. 

This trust-based model creates real accountability. People own their work, so the team moves faster.

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The cost of control

Mandating office days undermines morale. It also drives away top talent, particularly among younger workers.

Millennials and Gen Z view work as a purpose, not a set place. They know that productivity isn't measured by the hours spent in a chair, but by the impact they deliver.

Leaders may say, "We need you in the office because we value your collaboration," but employees hear, "We don't trust you." This is a dangerous message that sends talent packing in a job market where remote opportunities are abundant. Those who stay feel stifled and unappreciated. Is this the culture that leaders want to build?

If mandated office days won't revive culture or accountability, what will? The answer lies in a new model of leadership rooted in clarity, communication and autonomy.

Clarity is key. Remote teams need crystal-clear expectations on everything from their roles and responsibilities to their deadlines and deliverables. The best leaders paint a sharp picture of what success looks like, then get out of the way.

Clarity can't happen without clear and consistent communication. Think about how leaders use their suite of remote collaboration tools. These tools aren't for monitoring but for building bridges. Transparent channels can ensure alignment while still respecting individual workflows.

When leaders combine ‌clear communication with trust, it makes autonomy possible. Instead of micromanaging, they empower staff to make decisions and take ownership of their work. The result? Accountability. People care when they know it's up to them. They step up when they feel trusted.

Hybrid work isn't a compromise. It's an intentional design that balances high-value in-person collaboration with the freedom to focus and innovate wherever, whenever. When leaders embrace this approach thoughtfully, culture becomes stronger, not weaker.

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Effective leadership is the solution

Remote work didn't break corporate culture. It just exposed outdated leadership that relied on oversight rather than inspiration and trust. Mandating office attendance tries to solve the wrong problem. What organizations truly need is internally driven clarity, empowerment and connection, regardless of where the work takes place.

Productivity thrives in environments where employees are trusted, expectations are clear and communication is seamless. Culture grows when people feel a sense of ownership, purpose and respect, not when they're shuttled between office chairs.

The future belongs to leaders ready to evolve. Success won't be found in mandatory office policies, but it will come from reinvented leadership systems that value autonomy, clarity and the human side of collaboration. Remote work wasn't the problem. Leadership always was.

It's time for us to rise to the occasion and lead in a way that makes the most of the modern workforce — not despite remote work, but because of it.

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