- Key insight: Discover how targeted communication and expanded eligibility increase FSA utilization and reduce forfeitures.
- Expert quote: Communicate across channels and include families, advises Joe Giordano, Health e-Commerce.
- Supporting data: Employees forfeited an estimated $4.5 billion in unused FSA funds in 2023.
- Source: Bullets generated by AI with editorial review
No one likes leaving money on the table, yet billions of flexible spending account (FSA) dollars are forfeited by employees every year. Here’s how benefit leaders can make sure people fall on the right side of this use-it-or-lost-it offering.
